Revision Policy
Updated 2026-08-01
Quick Answer
If guidance doesn't fully address your original brief, you can request a follow-up clarification at no extra cost. Requests that go beyond the original brief are treated as a new request.
Follow-up clarification is part of how support is designed to work — you shouldn't be left with guidance you can't apply.
What's covered
If the guidance you receive doesn't fully address the brief and rubric you originally shared, you can ask for clarification or an adjustment as part of the same request.
What's treated as a new request
- A change to the assignment brief itself
- A different subject, service, or deadline than originally shared
- Additional work beyond the original scope
How to request a follow-up
Reply through the same channel you used to receive your guidance, or contact us directly, explaining what part of the guidance needs clarification.
Related policy
See our Quality Process for how guidance is checked before it's delivered to you in the first place.